Privacy Policy
Effective date: July 7, 2026
Rock Creek Tree, Turf & Landscape LLC (“Rock Creek Tree,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website, contacting us, or opting in to receive text messages from us, you agree to the practices described below.
Who We Are
You can reach us at:
- Rock Creek Tree, Turf & Landscape LLC
- 17520 Bowie Mill Road, Rockville, MD 20855
- Phone: (301) 580-6023
- Email: Jimmy.Rockcreek@gmail.com
Text Messages You Can Expect From Us
If you provide your mobile number and opt in, we may send you text messages related to our services, such as appointment reminders, service updates, quotes and invoices, account notifications, customer support replies, and occasional promotions. Message frequency varies depending on your interactions with us.
Information We Collect
We may collect the following information when you contact us, request service, or use our website:
- Your name
- Phone number (including mobile number if you opt in to text messaging)
- Email address
- Service address and property details
- Service history and communications with us
- Basic website usage information (such as pages viewed)
How We Use Your Information
We use the information we collect to:
- Schedule, perform, and follow up on tree and property services
- Send appointment reminders, updates, quotes, and invoices
- Provide customer support and respond to your questions
- Manage your account and our business records
- Improve our services and website
SMS / Text Messaging Consent
When you opt in to receive text messages from us, you consent to receiving SMS messages at the mobile number you provide. Consent to receive text messages is not a condition of purchasing any service. Message and data rates may apply, and message frequency varies.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories mentioned in this section exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (301) 580-6023 or Jimmy.Rockcreek@gmail.com.
How We Share Information
We do not sell your personal information. We may share limited information with trusted third-party service providers who help us operate our business — for example, scheduling and messaging platforms (such as Jobber) and payment processors — solely so they can perform services on our behalf. These providers are only permitted to use your information as needed to provide those services. As stated above, text messaging opt-in data and consent are never shared with any third parties. We may also disclose information if required by law.
How We Store and Protect Your Data
We use secure systems, restricted access, and industry-standard safeguards to help protect your personal information. While no method of transmission or storage is completely secure, we take reasonable steps to keep your information safe.
Your Rights and Choices
You may request to review, update, or delete the personal information we hold about you, and you may opt out of text messages at any time by replying STOP. To make a request, contact us at Jimmy.Rockcreek@gmail.com or (301) 580-6023.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at Jimmy.Rockcreek@gmail.com, call (301) 580-6023, or write to Rock Creek Tree, Turf & Landscape LLC, 17520 Bowie Mill Road, Rockville, MD 20855.